Do you want to Increase Profitability & create Customer Ambassadors?

You are probably here because of one of the below reasons:
1. Your business isn’t operating efficiently
2. Feeling outpaced by tech-savvy competitors
3. Wanting to deliver excellent customer service
4. Your business is an SME around 10 to 150 employees?

I can help, you can draw on over 13 years of experience managing, running and owning companies. Let’s talk about how I can help you.

I WORK WITH SMEs THAT ARE CHALLENGED WITH:

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Peter Mills

Part-time Operations and IT Director

What I can Do For Your Business

As a part-time Director for your business, I deliver business leadership, innovation, and accountability to drive positive change. I bring the operational and technology elements together to deliver business improvements, focused on increasing your business profitability and customer satisfaction and retention. The focus is on a strategic assessment and development of a business improvement plan to:

Banish Business Barriers

By identifying and dissolving blockages in the effectiveness of your business and implementing the simplest and most appropriate solutions, your profitability and customer satisfaction can increase significantly.

Build Operational Efficiency

Through a consultative approach, I work with the business to identify where processes and technology are inefficient, and improvements can be made. Developing updated processes, which reflect the capabilities of the latest technologies, the aim is to automate workflows and implement processes that optimise resource utilisation. Enabling your team spend the time on what they need to, rather than what they don’t.

Improve Confidence in Technology

I have spent decades developing my technical and management skills to understand and solve the problems that cost companies significant money. My background blends senior operations roles with IT leadership up to IT and Operations Director level, giving me a unique ability to understand and deliver solutions that are specifically designed for business improvement. I’m motivated by problem-solving and my passion for helping SMEs to thrive drives me to implement IT solutions that bring clarity, efficiency, and simplicity.

PROBLEM SOLVER AND SOLUTIONEER

I have spent decades developing the technical and management skills to understand and solve the problems that cost companies millions.

My background blends senior operations roles with IT leadership up to COO & CIO level, giving me a unique ability to understand and deliver solutions that are specifically designed for business improvement.

I’m motivated by problem-solving and my passion for helping SMEs to thrive drives me to implement IT solutions that bring clarity, efficiency, and simplicity.

Flexible & Easy ENGAGEMENT

From regular monthly days to intensive problem-solving projects, with flexibility of engagement and no long term contracts or automatically renewing contracts

Independent technology advice

Based entirely on what’s best for your business, with no revenue streams from anyone except our customers. Ensuring that you can trust what we say and why we say it

Innovative Decision-Making

We’re there to challenge your decisions and come up with creative, innovative solutions to transform and improve, paving the way for a more streamlined, profitable business.

YOUR INDEPENDENT DIRECTOR

I am delighted to work with businesses on an advisory basis, providing independent strategic support to your internal resource, helping with:

Peter from Fractionary has been a great benefit to Tactic Hub. His ability to understand our business and aims, then shape our IT functions to support this has significantly improved our use of technology. His flexible approach working with us really works and he feels like another member of the leadership team.

– Michael Walliss – Managing Director – Tactic Hub